When the upgrade is complete the screen should say FIRMWARE UPDATE SUCCESSFUL. If an error occurs during the upgrade process, or the upgrade process is canceled during this process, damage to the drive can occur. IMPORTANT - DO NOT INTERFERE WITH THE DRIVE DURING THIS PROCESS.
Click the update button and do not touch or interfere with the drive while the firmware is being upgraded. Do not open any programs or start any system functions during the update as they can interfere with data transfer and damage the drive. Close all other programs including: screen saver, and /or antivirus. Start Windows and verify it can recognize the drive. Connect the drive to the secondary IDE channel as a master drive with no other devices connected to that channel (Ignore if it's an SATA drive).
If you haven't already, download the firmware file and extract the zip file.